User Data Deletion Instructions
How to manage, disconnect, and delete your data associated with GRONIX.AI and Meta applications
Data Processing & Deletion Commitment
GRONIX.AI values your privacy and security. Under Meta Platform Policy and global data protection regulations (including GDPR), you retain full control over your data. You may disconnect social channels, revoke application permissions, or request complete erasure of your data at any time.
How to Request or Perform Data Deletion
Method 1: Self-Service Disconnection in Gronix Publisher (Instant)
If you connected Facebook or Instagram to publish content via Gronix Publisher:
- Log into your GRONIX.AI workspace
- Navigate to Workforce → Gronix Publisher → Connected Channels
- Locate the Meta (Instagram & Facebook) card and click "Disconnect"
Method 2: Revoke Access via Facebook Settings
You can revoke GRONIX's permissions directly within your Facebook account at any time:
- Go to your Facebook profile Settings & Privacy → Settings
- Select "Apps and Websites" from the left sidebar
- Find "Gronix Publisher" (or "GRONIX") and click "Remove"
Method 3: Full Data Erasure Request (Email / GDPR)
To request permanent deletion of all account data, send an email to support@gronix.ai with the subject line "Data Deletion Request".
Please send the request from your registered email address. We process verified erasure requests within 30 days in accordance with GDPR.
Scope of Deleted and Retained Information
Permanently Deleted
- ✓Meta OAuth access tokens & page tokens
- ✓Facebook Page & Instagram Business bindings
- ✓Video publishing drafts and platform metadata
- ✓User profile data upon full account deletion request
Retained (Legal & Security)
- •Anonymized system security logs (purged after 30 days)
- •Billing & invoice records (as required by tax legislation)
- •Audit trail of verified data deletion requests